Chyna B's Sweets
ASK US ANYTHING!  If you don’t see the answer to your question below, feel free to contact us by phone or email!

ASK US ANYTHING!

If you don’t see the answer to your question below, feel free to contact us by phone or email!

About our cakes..

How much do your cakes cost?
Each cake is customized, so prices vary depending on size, detail, intricacy & complexity of your design. For custom cakes, we have a $150 minimum. Wanna see our PRICING MENU? Click here!

Your cakes LOOK GOOD, but do they TASTE good?

So glad you asked! YES! Our cakes are made using only high quality ingredients including real butter, milk, sugar, & eggs. Our team is constantly testing and trying new flavor combinations to ensure innovation and originality!

Also, NO FROZEN STUFF HERE! This ain't no grocery store frozen cake shop! So, YES! They do taste as good as they look!

Do you create custom cake flavors?

Yes! We love “off-the-menu” flavor requests!

Do you sell sheet cakes or “Basic” cakes?

Sheet cakes are ONLY offered with a custom cake order. WHY? Well, we pride ourselves on creating one-of-a-kind works of art! We create custom “centerpiece” cakes….not basic cakes.

Delivery

Do you deliver?
Yes, we deliver within the Houston & Fort Bend county areas.
*Minimum order for delivery is $150. Price of delivery is based on location.

Do you ship?
Unfortunately, we do NOT ship at this time.

How To Order?

How can I order a cake, cupcakes, or cake jars?
We have 3 ways to order! You can email us at chynabakedit@gmail.com or Click 'Let's Eat!' or call us!

How long will you take to get back to me?
We’ll review your email submission and get back to you within 24-48 hours.

Do you have a retail store where I can walk in & view your work?
Not yet! Currently, we are a cottage-food bakery that delivers in the Fort Bend County & Houston areas. However, if it’s pictures you want to see, we have almost ALL of our work featured online HERE by category!

You can also follow us on Instagram and Pinterest to see some of our most recent work!

How early should I place my order?
At least 2-weeks advance notice is required for custom cakes.

2 Weeks!? Are you crazy!?
Trust us, we’re in business to help serve as many customers as humanly possible! But if you wait until the last minute we’ll probably be booked. If we are booked on your date, it simply means other people planned their parties or events well ahead of time.

Tastings

How much are cake tastings?
We charge $40 per couple for cake tastings. Don’t worry, the $40 gets applied towards your overall total when you decide to book with us. The tasting includes 4 cake flavors & design consultation. We also send you home with a sample box for your friends & family to help you decide on flavors. We recommend that you bring in any pictures, invitations, etc., that may help us come up with something perfect for your event.
*Tastings are by appointment only, so give us a call to chat about your event and check availability today!

Deposits & Cancellations

Is a deposit required when placing an order?
We require a non-refundable 50% retainer to book your order. If your balance is not paid IN FULL 7-days prior to your event (30-days for weddings), you forfeit your retainer, and risk not being accommodated.

WHY is it non-refundable?
Remember when we told you we BOOK UP often? Well, there would be NO WAY for us to go back and get all of the customers we said NO to, to back-fill YOUR SPOT, if you decide to cancel. Your retainer ensures availability and we manage our entire team and production schedule based on YOUR ORDER.

What forms of payments do you accept?
We accept all major credit cards, Apple Pay, Zelle, & cash. For your protection, WE DO NOT process credit card orders over the phone. However, for your convenience, we can email you a Square Invoice for you to pay online.

What is your refund/cancellation policy?
A non-refundable retainer of 50% is due upon order placement. Balance is due in full 7-days prior to your event (30-days for weddings). If an order is not picked up or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than 7-days prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders. If you cancel, that could result in thousands of dollars lost, just to accommodate your order (obviously, whether you cancel or not).

In the event of cancellation:

1. All requests for cancellation must be made in writing.
2. If a cancellation is received, your retainer will not be refundable.
3. If a cancellation is received less than 7-days prior to the promised delivery/pickup date (30-days for weddings), the full balance is still the client’s responsibility.

We hope that we’ve answered all your questions! If we’ve missed anything, drop us a line here!

If you’re ready to book, click here and tell us all about your event!

Either way, we appreciate you for even CONSIDERING Chyna B’s Sweets!

And to say THANK YOU, join our mailing list & we’ll send you a SWEET TREAT straight to your inbox!

We hope to serve you soon!

Icing Smiles Logo